![]() ![]() ![]() ![]() i found the good services from wondershare. We should know that it is easy to buy a things, and after-sales service is the real value. They will also shirk their responsibility and say that there is a problem with our buyers and leave me alone there and not any feedback to me. Frankly, I also have a lot of software, but when you encounter a problem with that software, is there any customer service to solve your problem? The customer service of several companies that I have tried is really poor, and they do not respond at all. The main purpose of the feedback is to convey that there are a lot of software sold on the web. Apeaksoft DVD Creator can create DVD discs, DVD folders and ISO files with popular videos such as MP4, AVI, WMV, MKV, MOV, M4V, TS and more. Their customer service always fast and dedicated to solving all the problems for me. After two times updates from my computer, I can't use it fillmora x with problem, but fortunately, I have reported my problems to the customer service twice. I have not used the software often before, just a little fews. As a newbie, still a novice in editing videos. I have purchased the software for a year. Your patience would be highly appreciated! For Windows For Mac If the issue persists, could you please send your contact email after getting a request from us? Then our technical team could collect more details to evaluate a solution accurately. We recommend you uninstall the current version and then install the latest one from the link below to check if it helps. Meanwhile, it will be affected by the performance of your computer as well. Kindly note that the issues (freezing, crashing) may not only depend on the size, length of the source video you are editing but also depends on the project settings. Wonershare values each customer's benefits and we'd love to help you out. And we understand that it could be frustrating to find that a program you’ve purchased does not work correctly. Sadly to hear that DVD Creator is not operating in the way as you expected. Reply from Wondershare DVDcreator Updated Jan 19, 2022 ![]()
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